Welcome Nancy from Ohio!

Hello @AMENSCH , and welcome to the Sjogren’s Syndrome patient support group. Autoimmune conditions like Sjogren’s can cause a lot of different things, but many of our members have been with their diagnosis for years and are here to give you some insight on the condition from the patient’s perspective! If you haven’t already, why not check out the most recent posts from other members on the right of the home page? There are also plenty of different categories you can explore on the left of the home page. If there is anything you would like to ask or start a discussion for, we’d be happy to hear what’s on your mind! To start a discussion, click the ‘+New Topic’ button at the top of the page and type away – other members might not respond right away, but you will get a notification when someone does, whether on this website or by email.

If you need any assistance with the website, I and the other moderators (members with a shield next to their names) are happy to help. Just click any of our names and then click ‘Message’ to send us a direct message. Handling Sjogren’s is not an easy thing, but we’re all here to listen to and share experiences, so please feel free to let us know how you are doing!

I created a new account Saturday, August 29. Had trouble creating it, especially, with getting a password accepted.
Now, I can’t figure out how to use to site, contact anyone, look up support topics etc. AND, not certain my password was even accepted.

Hmm - That’s odd! I’ll check in with the site admin and see if there’s an issue with your account.

Thank you. Will be out in a.m. with dr’s appts.

Hey there Nancy, it looks like your account is working alright. Try clicking the link below for some very helpful topics on how to use the website!

https://www.sjogrenssyndromesupport.org/c/welcome/21

Let me know if you’re still experiencing issues so I can connect you directly with an admin.

Julie, just tried to log in with Password I had written down and couldn’t, so decided to “RESET MY PASSWORD”

And got message the “that password does not satisfy password policies”

AND, AND it didn’t tell me what the Password policies were.

CAN YOU HELP?

If you could call me to walk me thru process, it might help.

Thanks.

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Nancy

I tried making a new password too, and I agree it feels like shooting in the dark to find a password that will work. I’ll @ModSupport to see if there’s something they can do to help on the admin side of things. Sorry it’s been so finnicky!

@AMENSCH @Julie_BFIntern Sorry that the password reset has been giving you grief. I’ve checked, and all I can find is a setting that says you must have 6 unique characters in your password.

I am going to send you a password reset code. When it arrives in your inbox, please try another reset. If that doesn’t work, I will have to check with TJ, our wizzo webmaster.

Seenie from Admin

It seems to work. Keeping my fingers crossed. Thanks.

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Whatever happened, I think you are good to go now.

You also know how to get a real human who knows how to help! Bonus!

Seenie

Nancy, is everything working all right now?

Seenie

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